gemma sagar

With a career spanning across both the rail industry and freelance work, Gemma combines strong organisational skills with creative marketing expertise to support the smooth running and continued growth of the business. Gemma began her career in the rail industry, progressing from an administrative role to Customer Account Manager within the freight sector giving her a strong understanding of customer relationships, operational processes and the demands of the rail industry. She later established herself as a successful self-employed Virtual Assistant, providing executive support, marketing and social media management to a range of businesses subsequently leading to increased brand visibility.

Gemma supports the leadership team across executive assistance, business operations, marketing, communications and event management. She plays a key role in coordinating executive support across the leadership team, supporting business development through proposals, innovative marketing campaigns and industry events, and developing reporting and internal processes that improve efficiency across the business. She also manages SET's social media and marketing activity, successfully helping strengthen the company's brand and engagement across the rail industry.